Appointment Information

Effective Date: July 13, 2026

This page describes how appointments work at New Moon Nails and Spa. For questions not covered here, please contact the salon directly.

Booking Availability

Appointments are subject to availability and confirmation. Online booking on our website currently supports parties of up to 2 guests. For larger groups, please call us at (503) 640-9818.

Walk-Ins

Walk-ins are welcome, subject to availability.

Cancellations and Changes

If you need to cancel or change an appointment, please contact the salon as early as you can. You can reach us by phone at (503) 640-9818 or by email at newmoonnailsandspahillsboro@gmail.com.

Appointment Confirmations

When you book online, we may send appointment-related messages to the email address you provide, such as booking confirmations, reminders, or updates. See our Privacy Policy for details on how appointment communications are handled.

Technician Requests

You are welcome to request a specific technician when booking. Technician availability cannot always be guaranteed and is subject to availability at the time of your appointment.

Service Duration and Pricing

Listed service durations are estimates, not guarantees. Final prices may vary based on the selected service, the condition of the nails, the requested design, nail length, materials used, removal of existing polish or enhancements, or any additional services. We will do our best to discuss potential additional charges with you before proceeding.

Health and Safety

For everyone’s safety and wellbeing, we may decline or adjust a service that we determine cannot be performed safely, for example due to a nail or skin condition. Please speak with your technician about any concerns when you arrive.

Service Concerns

If you have a concern about a completed service, please contact the salon promptly so we can review the matter.

Booking for Minors

Customers booking services for a minor should contact the salon before booking to discuss the service and any applicable requirements.

Accessibility and Accommodation

If you need accessibility assistance or accommodation when booking or visiting the salon, please contact us before your appointment so we can prepare to assist you. See our Accessibility Statement for more information.

Contact Us

For questions about your appointment, contact us: